Terms & Conditions

Lavadene Hair Extensions gladly accepts exchange within 7 days for wrong colour choice as long as the hair has not been used and the hair is in original condition. Customer will need to pay for postage to return the hair to us and also pay postage to receive exchanged goods. Before sending hair for exchange you must click on orders and returns fill out the form and we will contact you and email you approval. After our approval you may return the hair for exchange. You must also send an empty Express Bag to with your return item. We don't accept refunds for change of mind.

All stock items are posted same day when order placed before 3:00pm. All orders are shipped by Express Post.

When you place an order you will receive an immediate notification that your order has been processed. In the event that this notification is not received please email: sales@hairextensionssydney.com.au. Also, if you desire changing your current order or shipping address you must contact us immediately.